Fulfilment Policy
We strive to ship in stock items within 1-3 business days. Backorder items can take up to 5 business days to ship.
Return Policy
Our policy is only applicable to damaged or defective items upon receipt of order. If a customer receives their item(s) damaged or defective in their order, then they may be eligible for a replacement item free of charge.
Our policy lasts 15 days. If 15 days have gone by since the purchase date, unfortunately we are unable to exchange the damaged or defective item.
To be eligible for a return, your item must be unused and in the same condition that you received it.
To complete a return, we require a receipt or proof of purchase.
To request a replacement for a damaged or defective item please send us an email at sumaqblessing@gmail.com. We will return your email within 24 hours of receipt with instructions to verify your order and complete your replacement.
International Shipping
Canadian shipping is weight based. When entering your shipping address into the checkout page your shipping will be calculated and displayed before you complete your order. This shipping charge does not include any charges you may receive from customs including import tax. Customs charges are the responsibility of the customer.
Subscription Cancelation Policy
To cancel you must send an email to Sumaqblessing@gmail.com. any other attempt of communication will not cancel your subscription. You must cancel by the 15th of the month before your next payment is due. If you request to cancel after the 15th, your cancellation will take effect the following month. (If you request to cancel on June 16th you will still be billed for July and receive a July kit, your cancelation will be effective beginning August 1st). You can rejoin in the future (as long as there are spaces available) when the subscription membership is open again. But remember once the group is sold out, you will have to wait for new spaces to open. If you leave the group and come back in the future, you will be coming in at the current price. Once you cancel, your sign up price is no longer locked in.
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Once you cancel the KIT-PLUS membership you will be removed from the private Facebook group on the 15th of the month after your last subscription box and no longer have access to the private group.
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Once you cancel your membership you will be removed from the private Facebook group immediately and no longer have access to the private group. There is no partial month credit.
Privacy Policy
Any information gathered though this website for purchases or any other reason are kept private and will not be used for any other purpose then stated. We will not sell or give your information to any third parties.
Mobile Terms of Service
Sumaqblessing mobile message service (the “Service”) is operated by Sumaqblessing (“Sumaqblessing”, “we”, or “us”). Your use of the Service constitutes your agreement to these terms and conditions (“Mobile Terms”). We may modify or cancel the Service or any of its features without notice. To the extent permitted by applicable law, we may also modify these Mobile Terms at any time and your continued use of the Service following the effective date of any such changes shall constitute your acceptance of such changes.
By consenting to Sumaqblessing SMS/text messaging service, you agree to receive recurring SMS/text messages from and on behalf of Sumaqblessing through your wireless provider to the mobile number you provided, even if your mobile number is registered on any state or federal Do Not Call list. Text messages may be sent using an automatic telephone dialing system or other technology. Service-related messages may include updates, alerts, and information (e.g., order updates, account alerts, etc.). Promotional messages may include promotions, specials, and other marketing offers (e.g., cart reminders).
You understand that you do not have to sign up for this program in order to make any purchases, and your consent is not a condition of any purchase with Sumaqblessing. Your participation in this program is completely voluntary.
We do not charge for the Service, but you are responsible for all charges and fees associated with text messaging imposed by your wireless provider. Message frequency varies. Message and data rates may apply. Check your mobile plan and contact your wireless provider for details. You are solely responsible for all charges related to SMS/text messages, including charges from your wireless provider.
You may opt-out of the Service at any time. Text the single keyword command STOP to Sumaq or click the unsubscribe link (where available) in any text message to cancel. You’ll receive a one-time opt-out confirmation text message. No further messages will be sent to your mobile device, unless initiated by you. If you have subscribed to other Sumaqblessing mobile message programs and wish to cancel, except where applicable law requires otherwise, you will need to opt out separately from those programs by following the instructions provided in their respective mobile terms.
For Service support or assistance, text HELP to Sumaqblessing or email Sumaqblessing@gmail.com.
We may change any short code or telephone number we use to operate the Service at any time and will notify you of these changes. You acknowledge that any messages, including any STOP or HELP requests, you send to a short code or telephone number we have changed may not be received and we will not be responsible for honoring requests made in such messages.
The wireless carriers supported by the Service are not liable for delayed or undelivered messages. You agree to provide us with a valid mobile number. If you get a new mobile number, you will need to sign up for the program with your new number.
To the extent permitted by applicable law, you agree that we will not be liable for failed, delayed, or misdirected delivery of any information sent through the Service, any errors in such information, and/or any action you may or may not take in reliance on the information or Service.
We respect your right to privacy.
This website uses cookies to help keep track of items you put into your shopping cart including when you have abandoned your cart and this information is used to determine when to send cart reminder messages via SMS.
The above excludes text messaging originator opt-in data and consent; this information will not be shared with any third parties.